RECEPTIONIST

Part-time position with opportunity to transition into full-time.

Applications are reviewed on a rolling basis

As a Receptionist, you will collaborate with our Intake department in answering phones, speaking with clients as well as prospective clients, and communicating with various courts. The ideal candidate will be responsible for a wide variety of clerical tasks, and thus is expected to be a quick and eager learner. The Receptionist will have administrative duties in filing motions, organizing calendars, completing scans, setting up appointments, and more.

This position will help you acquire applicable, real-world administrative skills and provide you with knowledge of the legal industry. Ultimately, you will gain broad experience in the field and will be prepared to enter any fast-paced work environment following your time in the position.

To excel in this role, you will display a passion for the legal industry, a working understanding of case management, and exceptional customer service skills. You should also show compassion and respect toward clients and coworkers alike and conduct yourself in a professional manner.

Work Hours & Benefits:

20 hours per week IN OFFICE
Hourly pay
Quarterly bonuses (based on job performance)
Potential further employment opportunities

Responsibilities:

Setting notices - adding court settings to the firm calendar
Court calls - notifying clients of the status of hearings and answering questions
E-file - filing legal documents online
Chores - physical tasks such as closing blinds, doing dishes, taking out trash
Setting up appointments - either for prospective clients requesting a consultation or for existing clients wishing to speak with their attorney
Greeting clients over the phone and in-office
Scanning and filing legal documents
Processing and filing Pre-Trial motions
Intake - speaking with prospective clients, gathering information, answering questions (as appropriate), and setting for appointments
Faxing, as needed
Customer Relationship Management (CRM) - operating the client management software as necessary

Requirements and Skills:

Strong desire to learn along with a professional drive
Excellent verbal and written communication skills
Proficient knowledge of MS Office
Creative problem-solving skills
Self-starter with ability to work independently
Comfortable with multitasking in a deadline-driven environment
Familiarity with an office environment REQUIRED

Education

Completed HS or GED diploma
Some college experience preferred
On-the-Job training offered

Bonus:

Proficiency in a second language (preferred Spanish)